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Below is a list of question we have already answered for previous customers.

In most cases questions you would like answers too have already been asked before and you can find the answer below.

 

 

What currencies do you accept?
What payment methods do you accept?
Do you accept payments over the telephone
Can I see these items before I buy
Are your details of the availability of the item accurate?
What happens if I do not like the item when it arrives
Are there any hidden charges
What happens if an item is faulty

What currencies do you accept?
All sales are in GBP £sterling. We accept payment in; Pound Sterling, US dollars, Canadian dollars and Euros.

What payment methods do you accept?
We accept the following methods of payment: Credit/Debit Card on our secure SSL server Personal Cheque (drawn on a UK bank) PayPal All sales must be in £sterling.

Do you accept payments over the telephone
Yes we do. Just make a note of the product item code and colour and telephone our Sales Hotline on 0845 0949 265 between 10 am and 7pm Monday to Friday

Can I see these items before I buy
We are a mail order company and as such have no facility for you to inspect the goods. We do, however, take time and effort to present the items in a pictorial form for you. Some of the product colours may vary slightly this is due to your monitor display settings.

Are your details of the availability of the item accurate?
Our stock levels are updated daily. Please email for details of when replacement stock is arriving.

What happens if I do not like the item when it arrives
As long as the item is in perfect condition, and still with all the original packaging/boxing etc then we will refund the cost of the item. You pay the postage costs. You must contact us in writing when the item is delivered if you intend to return it. Items must be returned within 14 days of receipt.

Are there any hidden charges
No. Apart from a small delivery charge, based on the volumnic weight, the price you see is the price you pay.

What happens if an item is faulty
We check all items before they leave and wrap with boxes and bubblewrap in order to avoid transit damage. Should an item be found damaged on arrival you must inform us by email immediately, and we will arrange to collect and replace. Items that become damaged after a short use will need to be returned to the manufacturers.


 
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Queens Leather specialise in leather goods. Whether it is a new leather briefcase, a leather Handbag or a leather laptop case we have the perfect leather item for you.

Why not check out our Leather Briefcases, Leather Holdalls, Leather Laptop Bags, Leather Flight Bags, Leather Trollies, Leather Jewellery Boxes, Leather Handbags or Leather Goods

Company Registration No. 65 61 621

Why not visit www.princessgiftshop.co.uk for more gift ideas.

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